Is Idea 4G very slow

BroadbandIdea CellularPathetic slow performance of 4G data card

[Resolved] Idea Cellular Network — Pathetic slow performance of 4G data card

 

4 Reviews

Chennai, Tamilnadu, India

Kg

 kgvasudevan
My service number is [protected] and my name is Vasudevan K.G. I have been using the Idea 4G data connection for the past 2 months. With promise o[censored]pto 20 GB usage each month, the connection speed for the above referred service number is pathetic and frustrating. I had complained to Idea about this last month and the service was improved for a week and its back to pathetic speed once again. With so much claims of great speed connection in the advertisements, the actual performance and the service is pathetic.

Right from the day one of purchasing the new dongle and having re loaded the Alcatel dongle many times still i have not been able to access the home page of Idea 4G network or change password etc.

Complaint marked as Resolved Nov 18, 2016

Complaint Status


[Oct 18, 2016] Idea Cellular customer support has been notified about the posted complaint.

chotubhai's response, Oct 17, 2016
For wrong calls

Verified Support

Idea Cellular Customer Care's response, Oct 18, 2016
Hi Vasudevan,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Esther

Verified Support

Idea Cellular Customer Care's response, Oct 18, 2016
Hi Vasudevan,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Yogesh
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