Whats the worst hotel in Caracas

I'm always on the go, the company I work with makes me travel throughout the country quite frequently. This is without a doubt and by far, the worst place I've visited up to date. First of all, the reservation process was a mess. I lost not one, but TWO days over lateness in the staff when it came to changing arrival dates (although we informed within the allotted 48 hours, they cashed in the 'no show' twice). They didn't have a varied menu to eat breakfast (which I wanted to eat while I was waiting for the check-in), and I had to settle down for a plate of fruit. By dinner (and twice, for that matter), I wanted to eat at the hotel since I was really tired of running errands, but the restaurant staff told me, like it was no biggie, that they did not have any kind of dinner as they didn't have any kind of produce. I asked if they had a way to contact a delivery service since I'm not from the city and they told me they couldn't help me with that. On the elevator, I had to ask a guest that told me that right in front of the hotel there's a pizzeria. Hotel staff should inform this if you're asking them for a place to eat, I think. The room had a nice view, I stayed at 906 and albeit the balcony had...I'm always on the go, the company I work with makes me travel throughout the country quite frequently. This is without a doubt and by far, the worst place I've visited up to date. First of all, the reservation process was a mess. I lost not one, but TWO days over lateness in the staff when it came to changing arrival dates (although we informed within the allotted 48 hours, they cashed in the 'no show' twice).

They didn't have a varied menu to eat breakfast (which I wanted to eat while I was waiting for the check-in), and I had to settle down for a plate of fruit. By dinner (and twice, for that matter), I wanted to eat at the hotel since I was really tired of running errands, but the restaurant staff told me, like it was no biggie, that they did not have any kind of dinner as they didn't have any kind of produce.

I asked if they had a way to contact a delivery service since I'm not from the city and they told me they couldn't help me with that. On the elevator, I had to ask a guest that told me that right in front of the hotel there's a pizzeria. Hotel staff should inform this if you're asking them for a place to eat, I think.

The room had a nice view, I stayed at 906 and albeit the balcony had an spectacular view towards The Avila mountain, that was the only highlight. The room seemed straight out of The Shinning. It was old fashioned and it had a thick carpet (more on that later on). The sensor to kick-start the air conditioning and power in the room was broken, so I had to go down to the lobby to make them check that out.

They send someone to check it up -with me- to tell me "Hey, it's been broken for a while, but you'll do with the A/C always on" and left the room, leaving me befuddled, to say the least.. Again: terribly wrong, as with those conditions they could've change rooms instead of leaving me with a sub-par and dangerous electric installation.

The bathroom was a really interesting thing: it had a leaking faucet, that kept dripping during my stay. Hot water? Forget about that, it was really a lukewarm mess. Albeit it was clean, it isn't really a nice bathroom. As far as cleanliness goes, it could've been better. I love walking barefoot in hotel rooms, and I did so for a bit in the room. When I looked at my feet, it was filthy. I checked the carpet, and it was really, really dirty. It isn't a good place to stay if you have children.

The cleaning staff was really nice (found them while rushing to do my checkout as I had the next part of my trip), and aided me while I was rushing (telling me to take the control and that).

I'll list up my main takeouts from my stay there:

- No Wi-fi, only on the lobby and from 6am to 10pm.
- No alternatives for breakfast, and sometimes they don't have dinner.
- Not friendly staff (no aiding guest when requested for help).
- Dirty room (filthy carpeting).
- GOOD view.
- CHEAP (you take what you pay for, though).More

Show less